Troubleshooting FAQ

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About

This FAQ tries to cover the most common pitfalls and troubles you could potentially run into, how to solve them or even avoid them.

Troubleshooting

I can't get any connection to the camera

Lets first make sure you powered the camera properly:

If you made sure your power setup correct and you still do not get a connection to the camera this is caused to 99% by problems related to your network configuration which is difficult for us to troubleshoot since every network is set up a little bit different.

ping -b 192.168.0.255


I can't get a video stream from the camera

This assumes that your general connection to the camera is working properly but that just receiving the live video stream does not work.

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